Address
HEAD OFFICE - BIOLOR SARL
- Av. des Baumettes 17 1020 Renens, Switzerland
- info@magiclear.com
- +41 21 671 81 00
Our cosmetics are Swiss-made and meticulously formulated to combine the benefits of pharmaceutical-grade ingredients with cutting-edge skincare technology. We prioritize quality, safety, and efficacy in every product we offer.
Yes, our products are designed to be versatile and effective for a wide range of skin types. However, we recommend performing a patch test before full application, especially if you have sensitive skin or known allergies.
No, we prioritize the use of safe and non-toxic ingredients in all our formulations. Our products are free from parabens, sulfates, phthalates, and other potentially harmful chemicals, ensuring a gentle yet effective skincare experience.
Yes, we are committed to cruelty-free practices. None of our products or ingredients are tested on animals, and we do not condone or support animal testing in any stage of our production process.
Results may vary depending on individual skin concerns and usage patterns. However, many users report noticeable improvements in skin texture, tone, and hydration within a few weeks of consistent use.
While our products are formulated to complement most skincare routines, we recommend consulting with a dermatologist or skincare professional before incorporating new products, especially if you have specific concerns or existing skincare regimens.
We offer several shipping options to accommodate your needs, including standard and expedited shipping. Shipping costs and delivery times may vary depending on your location and selected shipping method.
Yes, we ship our products internationally to many countries around the world. However, please note that shipping times and costs may vary depending on your location and local customs regulations.
We accept various payment methods, including major credit cards, PayPal, and other secure online payment options. You can select your preferred payment method during the checkout process.
International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost. Please check with your local customs office for more information.
Once your order has been shipped, you will receive a tracking number via email, allowing you to track the status of your delivery online. You can also log in to your Magiclear account to view order status and tracking information. If you have any questions or concerns about your order, please contact our customer service team for assistance.
We offer a return policy for unopened and unused products within 15 days of purchase. However, due to hygiene reasons, we cannot accept returns for products that have been opened or used. If you receive a damaged or defective product, please contact our customer service team for assistance.
